Middle East Telecommunication Company (METCO) is a part of W J Towell Group and began operations 1978 in Kuwait. METCO Oman (est. 1998) is representing AVAYA from the US. AVAYA is a global leader in enterprise communications systems and provides unified communications, contact centers, data solutions and related services to leading businesses and organizations around the world.
METCO has established with many of the Ministries and Government Institutions in Oman in addition to banks and oil companies. We move forward with a dedicated team of 50 qualified and well experienced individuals in sales and marketing and technical support. This is in addition to the main support from our business partner, AVAYA, a name which is known for their excellence in this field. METCO has a customer base of 1,500 till date with approximately 100,000 users.
As systems integrators, we specialize in transmission over wireless and fiber optic and we have a proven track record of having designed some of the regions important transmission networks. We have designed long distance fiber optic systems using both SDH and DWDM as well as extensive microwave links.
We offer our customers a cohesive single strategy with a complete state-of-the-art networking solution combined with the highest standards of products and services performance. METCO has provided the region with quality communications and many other related products enhancing our services to meet customer's requirements. We have installed and implemented many call centers, interactive voice response systems, digital voice recording and call logging systems.
METCO provides end to end solution in the following areas,